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Privacy Policy 

Last updated: 9 September 2026

JTS Snack Foods Limited ("JTS", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, www.jts-snacks.co.uk (the "Website"), contact us by email or through our Website, make an enquiry, or contact us about employment opportunities or apply for a job with us.

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who we are

The organisation responsible for your personal information is:

JTS Snack Foods Limited
Company number: 02727591
2 Cheddar Business Park
Cheddar
BS27 3EB
United Kingdom

For privacy enquiries or questions about how we use your personal information, please contact:

Email: enquiries@jts-snacks.co.uk

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2. What information we collect

The personal information we collect depends on how you interact with us.

Website and general enquiries

If you contact us through our Website or by email, we may collect:

  • Your name.

  • Your company or organisation, where applicable.

  • Your email address.

  • Your telephone number, where provided.

  • Any other information you choose to include in your enquiry or correspondence.

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Employment enquiries and job applications

If you contact us about employment opportunities or apply for a job with JTS Snack Foods Limited, we may collect information such as:

  • Your name and contact details.

  • Your CV and employment history.

  • Your qualifications, skills and experience.

  • Information you provide in a covering letter or application.

  • Information provided during interviews or other stages of the recruitment process.

  • References or other information provided with your permission.

  • Any other information reasonably necessary to assess your suitability for a role.

We ask applicants not to provide unnecessary sensitive personal information as part of an application.

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3. How we collect your information

We may collect personal information:

  • When you submit an enquiry through our Website.

  • When you contact us at enquiries@jts-snacks.co.uk.

  • When you communicate with us by email or other means.

  • When you contact us regarding employment opportunities.

  • When you submit a job application or CV.

  • During the recruitment process.

  • When you browse or use our Website, through cookies and similar technologies where applicable.

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4. How we use your information

We use personal information only where we have a lawful reason to do so.

For general enquiries, we may use your information to:

  • Respond to your enquiry.

  • Provide information you have requested.

  • Communicate with you about your enquiry.

  • Maintain appropriate records of communications.

  • Follow up on an enquiry where reasonably necessary.

For employment enquiries and job applications, we may use your information to:

  • Assess your application or expression of interest.

  • Contact you about employment opportunities or the recruitment process.

  • Arrange interviews.

  • Assess your suitability for a position.

  • Carry out appropriate recruitment checks.

  • Contact referees where appropriate and permitted.

  • Keep appropriate records relating to recruitment.

We may also use information where necessary to:

  • Maintain the security of our Website and IT systems.

  • Prevent fraud or misuse.

  • Comply with our legal and regulatory obligations.

  • Establish, exercise or defend our legal rights.

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5. Our lawful bases for processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on the following lawful bases:

Legitimate interests

We may process personal information where it is necessary for our legitimate business interests and those interests are not overridden by your rights and interests.

For example, this may apply when responding to business enquiries and managing communications with people who contact us.

Contract

Where appropriate, we may process information because it is necessary to take steps at your request before entering into a contract, or to perform a contract.

Legal obligation

We may process personal information where necessary to comply with a legal or regulatory obligation.

Consent

Where required, we may ask for your consent before processing personal information. Where we rely on consent, you may withdraw your consent.

Recruitment

When processing information relating to employment enquiries and job applicants, we may rely on legitimate interests, steps taken at the applicant's request before entering into a contract, and legal obligations, depending on the particular circumstances.

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6. Enquiries and email

We monitor our business email accounts, including enquiries@jts-snacks.co.uk, in order to receive, respond to and manage enquiries, employment enquiries and other business communications.

If you contact us by email, we may retain your correspondence and contact details for as long as reasonably necessary to deal with your enquiry and maintain appropriate business records.

Please remember that email is not completely secure. You should avoid sending unnecessary sensitive or confidential information by email.

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7. Employment enquiries and recruitment

Personal information sent to us in connection with an employment enquiry or job application will be used for recruitment purposes.

We will only use information that is reasonably necessary for assessing and managing your application or expression of interest.

If you are unsuccessful, we will not retain your application information indefinitely. We will keep it for a reasonable period after the recruitment process has ended, taking account of our legitimate business needs and any legal requirements.

If you are successful, information relevant to your employment will be retained and handled in accordance with our employee privacy arrangements.

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8. Our website, cookies and Google services

Our Website is built and hosted using Wix.

We use Usercentrics to manage cookie consent and preferences on our Website.

The Website uses cookies and similar technologies. Some are necessary for the Website to operate, while others provide additional functionality or services.

Our current configuration includes Google Maps, Google Fonts and Google reCAPTCHA.

Google Maps

We use Google Maps to display maps and location information on our Website.

Where you consent to the use of Google Maps, Google may process information including:

  • IP address;

  • date and time of your visit;

  • location information;

  • geographic location;

  • URL;

  • usage data;

  • search terms;

  • interaction data; and

  • mobile network information.

Google may process information within the European Union and may transfer information to countries outside the UK and European Economic Area, including the United States, Singapore, Taiwan and Chile.

Google Fonts

We use Google Fonts to display fonts on our Website and improve the appearance and presentation of our content.

Where you consent to the use of Google Fonts, Google may process information including:

  • IP address;

  • font file requests;

  • referrer URL;

  • CSS requests;

  • browser information;

  • user-agent information; and

  • aggregated usage information.

Google may process information within the European Union and may transfer information to countries outside the UK and European Economic Area, including the United States, Singapore, Taiwan and Chile.

Google reCAPTCHA

We use Google reCAPTCHA to help protect our Website and forms from automated programmes, spam, fraudulent activity and other misuse.

Where you consent to the use of reCAPTCHA, Google may process information including:

  • IP address;

  • browser language;

  • browser plug-ins;

  • click paths;

  • date and time of visits;

  • user behaviour;

  • time spent on pages;

  • information entered by the user;

  • device information;

  • mouse movements;

  • geographic location; and

  • device operating system.

The maximum potential cookie storage period identified in our consent management system for this service is 180 days.

For further information about Google's handling of personal information, please see Google's privacy information and cookie information.

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9. Who we share your information with

We do not sell or rent your personal information.

We may share personal information where reasonably necessary with:

  • Members of our staff who need the information to deal with an enquiry or job application.

  • Wix, which provides our Website platform and hosting services.

  • Usercentrics, which provides our cookie consent management functionality.

  • Google and its relevant group companies, where you consent to the relevant Google services on our Website.

  • Email and communications service providers.

  • IT and technical service providers.

  • Professional advisers where necessary.

  • Recruitment-related service providers, where applicable.

  • Government bodies, regulators or law enforcement agencies where we are legally required to do so.

  • Other third parties where disclosure is necessary to comply with the law or protect our legal rights.

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection arrangements are in place.

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10. International transfers

Some of the service providers we use, including technology and Website providers, may process personal information outside the United Kingdom.

Where this occurs, we will take appropriate steps to ensure that any transfer of personal information is carried out in accordance with applicable UK data protection law.

This may include relying on an adequacy decision or appropriate contractual safeguards where required.

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11. How long we keep your information

We do not keep personal information for longer than is reasonably necessary.

The period for which information is retained depends on why we collected it.

For example:

  • Enquiry correspondence will generally be retained for as long as reasonably necessary to deal with the enquiry and maintain appropriate business records.

  • Employment enquiries and job applications will generally be retained for a reasonable period following completion of the relevant recruitment process.

  • Information that we are legally required to retain will be kept for the period required by law.

When information is no longer required, we will securely delete it or anonymise it where appropriate.

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12. How we protect your information

We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

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13. Your rights

Under UK data protection law, you may have the right to:

  • Request access to the personal information we hold about you.

  • Ask us to correct inaccurate or incomplete information.

  • Ask us to delete your personal information in certain circumstances.

  • Ask us to restrict how we process your information in certain circumstances.

  • Object to certain processing.

  • Request the transfer of certain personal information to you or another organisation.

  • Withdraw consent where we rely on consent as our lawful basis for processing.

These rights are subject to certain conditions and exemptions under data protection law.

To exercise your rights, please contact:

enquiries@jts-snacks.co.uk

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14. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to investigate and resolve your concern.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

Further information about the ICO and how to make a complaint is available on the ICO's website.

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15. Children's information

Our Website is intended primarily for businesses and adults.

We do not knowingly collect personal information from children through our Website.

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16. Third-party websites

Our Website may contain links to other websites.

We are not responsible for the privacy practices or content of third-party websites. If you follow a link to another website, we recommend that you review its privacy policy.

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17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, services or legal requirements.

The date at the top of this Privacy Policy indicates when it was most recently updated.

We recommend that you check this page periodically for the latest version.

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18. Contact us

If you have any questions about this Privacy Policy, want to exercise your data protection rights, or have concerns about how we use your personal information, please contact us:

JTS Snack Foods Limited
Company number: 02727591
2 Cheddar Business Park
Cheddar
BS27 3EB
United Kingdom

Email: enquiries@jts-snacks.co.uk

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